Members of the Environmental Cleaners are expected to live and work in an ethical manner. They are therefore expected to adopt an ethical Code of Practice as a condition of joining the Livery.
The Environmental Cleaners’ Code of Practice is based on core values of mutual trust and understanding. These values should be applied in the following way:
I will endeavour to:
- Operate with the highest ethical standards and integrity in compliance with all laws and regulations
- Respect people’s dignity irrespective of gender, race, colour or creed
- Provide a safe working environment
- Avoid damaging the environment and seek to enhance it
- Communicate with people openly, honestly and frequently; ensuring they are consulted before major decisions that may affect them are taken
- Ensure any employee has policy guidelines regarding giving and accepting gifts, favours and hospitality
- Ensure suppliers/contractors are paid within the period agreed
- Listen to any customer complaints and seeking to resolve them
- Provide independent redress for employees with grievances
- If appropriate, encourage employees to expand their skills/learning and contribute to the local community
- Follow proper record keeping and financial reporting procedures
- Avoid situations when personal interests may conflict
- Ensure no business is conducted with suppliers/contractors/distributors whose behaviour is contrary to these standards